How do you handle ridiculous customer requests? What are the hidden truths in customer clichés?
An opinion column for developers. Brutally honest, no pulled punches.
How do you handle ridiculous customer requests? What are the hidden truths in customer clichés?
What impacts real and perceived productivity? How do you make a good team feel and be more productive?
How do you keep email focused? What makes email useful to your whole audience?
How is moving to services like moving homes? What makes moving worth all the trouble and expense?
Can you convert a crisis into a magical moment? How do you put framing and jackpots to good use?
What is a diamond dependency? How can we be agile when diamond dependencies force mega-builds?
Do we need another hero? Why is embracing change better than accepting it?
Why are accessible products far better products? What will make your products better for everyone?
How do horrible, tragic, and great teams differ? Why isnt tolerance good enough?
Is your team fat and slow? How does being small lead to bigger impact and better reviews?