What purpose does a root cause analysis serve for incidents? Why ask why so many times?
An opinion column for developers. Brutally honest, no pulled punches.
What purpose does a root cause analysis serve for incidents? Why ask why so many times?
Why is workplace politics unavoidable? How do you participate in politics without compromising your integrity?
Why do multi-team postmortems often devolve into blame games and inaction? How do you run a 90-minute postmortem in which every person and topic is heard, and owners are assigned to improvements?
Which meetings should you cancel, and which should you shorten? How do you force people to review documents and make decisions without meetings?
What impacts real and perceived productivity? How do you make a good team feel and be more productive?
How do you keep email focused? What makes email useful to your whole audience?
How do you best escalate issues? What are the secret words that get your priority raised?
Whats wrong with change by edict? How do you lay out a change roadmap
How do horrible, tragic, and great teams differ? Why isnt tolerance good enough?
How does optimizing around engineer isolation lead to bad products? What makes most team rooms horrible, and how can you fix them?