How can good communication save you grief? What does a communication plan look like for rollouts, reorgs, and outages?
An opinion column for developers. Brutally honest, no pulled punches.
How can good communication save you grief? What does a communication plan look like for rollouts, reorgs, and outages?
When is being lazy advantageous? Why not always jump into problems, work and team assignments, and new projects?
What purpose does a root cause analysis serve for incidents? Why ask why so many times?
What’s wrong with designating feature work as good, bad, and ugly? How should you categorize feature work and why?
Why do multi-team postmortems often devolve into blame games and inaction? How do you run a 90-minute postmortem in which every person and topic is heard, and owners are assigned to improvements?
Why are war rooms needed? What are the mechanics of running war room?
What’s happened since the Windows division switched to a functional org structure? How many different group managers do we need?
How do business considerations impact your group? Is your group delivering enough value to offset its incurred costs?
What do people get wrong about an MVP? Is your project too special to ship an MVP?
What role do legal, HR, and finance play? How can they help you be more effective, efficient, and successful?