Can humor be used to rebuild trust? What are the purposes and pitfalls of five kinds of workplace humor?
An opinion column for developers. Brutally honest, no pulled punches.
Can humor be used to rebuild trust? What are the purposes and pitfalls of five kinds of workplace humor?
When is stabilization between milestones needed? How can stabilization lower quality, productivity, and morale?
When is domain knowledge insufficient? How did Microsoft become obsessed with domain expertise?
Why do services need forward and backward compatibility? How should you roll out changes?
When is a job transfer worth doing? How much will staying or going cost?
Does calibration hurt great teams and discourage teamwork? How does calibration really work?
How should customer expectations drive quality? Can faster release cadences for betas, websites, and cloud services impact our approach to quality?
Is development easier than testing? Can test and development be combined?
How long can you wait to make a decision? What role does preparation play in making ambiguous decisions?
Why do people flip the Bozo bit? How do you best deal with weaknesses?