Why do great teams with sufficient data still make bad decisions, miss incidents, and seem unresponsive? How should you slice your data to ensure a quality customer experience?
An opinion column for developers. Brutally honest, no pulled punches.
Why do great teams with sufficient data still make bad decisions, miss incidents, and seem unresponsive? How should you slice your data to ensure a quality customer experience?
What are the three purposes of a resume? How do you make your resume and interview more memorable and compelling?
What subtle changes can you make to be productive working from home? How do you keep the peace with your housemates and kids?
What makes high performing teams twice as likely as low performers to exceed performance goals? Which wonderful, wasteful, and disgraceful practices do teams follow?
How long should you be stuck before asking for help? Who should you ask?
Why is workplace politics unavoidable? How do you participate in politics without compromising your integrity?
What are the three kinds of project buffers? Which kind of buffer is the only one you need for estimation?
How do you take back control in stressful situations? Why is it short-sighted and dangerous to over promise?
What are the four measures in a balanced scorecard? Why must you pay attention to all four?
Which five engagement strategies deeply connect you to your feature team, yet allow you to focus on the long term? How do you keep your team healthy and growing?